Ebac heat pumps
British-built heat pumps, designed around your home.
Enerus designs and installs Ebac air source heat pump systems across the North East. We calculate the heat loss first, then specify the unit, emitters, hot-water storage and controls as one complete system.


A local manufacturer, a complete design
Why consider an Ebac heat pump?
Ebac manufactures its heat pumps in County Durham. That local connection is useful—but the right product still depends on the property, not the badge on the casing.
Enerus assesses the home, operating temperatures and practical installation details before recommending any model.
- Compact outdoor units in two nominal output sizes
- Performance designed for low-temperature heating systems
- White and anthracite finishes to suit the setting
- A single Enerus team for design, installation and aftercare
The Ebac range
Compare the units—then calculate the real requirement.
The model names describe nominal capacity. They do not tell us which unit suits a house without a heat-loss calculation.
Selected model
Ebac 5 kW
A candidate where the property’s calculated design-day heat loss falls within the unit’s operating envelope.
- Room-by-room peak heat loss
- Required output at the local design temperature
- Emitter performance at the proposed flow temperature
- Hot-water demand and recovery
Final selection must be confirmed from current manufacturer data and the completed system design. We do not size a heat pump from floor area or bedroom count alone.
Operating temperature matters
See why system design changes efficiency.
These seasonal performance figures show the relationship between heating-water temperature and modelled efficiency. Lower temperatures generally improve performance, provided radiators or underfloor heating can still meet each room’s heat loss.
Indicative product performance data. SCOP is a modelled seasonal measure, not a promise of household running cost.
Design before equipment
An Ebac unit is only one part of the system.
Good performance depends on what happens before and after the outdoor unit is chosen.
Understand the home
We review the fabric, existing heating, electricity supply, hot-water use, outdoor location and what you want to achieve.
Calculate and specify
Room-by-room heat loss, emitter outputs, flow temperature, cylinder recovery, pipework and controls are considered together.
Install and commission
The system is tested, balanced and handed over with the settings and records needed for dependable operation.
Costs and grant support
Start with the property—not a headline price.
Build a property-based estimate
Explore likely heat demand, equipment, running-cost assumptions and available support before arranging a detailed survey.
Use the Enerus estimator →Check current grant eligibility
Funding depends on the property, existing system and scheme rules in force when an application is made. Enerus checks the evidence before treating support as confirmed.
Read the grant guide →Ebac heat pump questions
Useful answers before you enquire.
Are Ebac heat pumps made in the UK?
Ebac describes its heat pumps as designed and manufactured in Britain, with manufacturing in County Durham. Enerus can confirm the current model documentation supplied with a proposed system.
Is the 5 kW or 9 kW model right for my home?
That cannot be decided reliably from house type, bedroom count or floor area. The choice follows a room-by-room heat-loss calculation, the required output at design conditions and the intended operating temperature.
Will I need larger radiators?
Not necessarily. Every existing emitter should be checked against the room heat loss at the proposed flow temperature. Enerus only specifies changes where the design shows they are required.
What affects Ebac heat pump running costs?
Annual heat demand, flow temperature, hot-water use, controls, seasonal efficiency and the electricity tariff all matter. A SCOP figure alone is not a household bill prediction.
Can an Ebac heat pump replace oil or LPG?
Potentially, yes. The property still needs a full suitability assessment covering heat loss, emitters, hot-water storage, electricity supply, outdoor siting and the practical installation route.
Does Enerus service the system after installation?
Yes. Enerus brings design, installation, commissioning and ongoing heat-pump servicing together, so the finished system has a clear route to aftercare.
Start with your home
Is an Ebac heat pump a sensible fit?
Share the property and existing heating details. The Enerus team will review what you know and explain the appropriate next step.
