BOILER REPAIRS
Boiler Repairs and Professional Fault-Finding
Lost your heating or hot water? Enerus provides professional boiler fault-finding and repairs for common boiler faults, breakdowns, leaks, pressure problems and error codes. Our Gas Safe registered engineers will diagnose the problem, explain the findings and confirm the cost before carrying out additional work.
First Hour: £99
Additional labour: £70 per hour
Out-of-hours attendance: £149, subject to availability
Replacement parts are charged separately.
We will explain the fault and obtain your approval before carrying out additional chargeable work.

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EXPERTISE YOU CAN COUNT ON
Boiler Faults We Can Investigate
No heating
No hot water
Boiler not firing
Boiler losing pressure
Leaking boiler or pipework
Error codes
Unusual boiler noises
Radiators not heating up
Boiler servicing should be carried out by a suitably qualified engineer.
You can verify a business or engineer using the Gas Safe Register Find our profile Registration No. 640911
Book Your Boiler Repair
Complete this short form and a member of our team will contact you to confirm the appointment. We normally respond within one working hour during our opening hours.
✔ First hour of attendance and labour: £99
✔ Additional labour: £70 per hour
✔ Replacement parts quoted separately
✔ Gas Safe registered engineers
Prefer to speak to us? Call 01740 669 585.
SAFETY, RELIABILITY & PERFORMANCE
What Happens During a Boiler Repair?
1. Book your appointment
Tell us what the boiler is doing, provide the make and model where possible and send a photograph of any displayed error code.
2. Fault-finding
Your engineer will inspect the boiler and associated controls to identify the likely cause of the problem.
3. Clear explanation
We will explain the fault, available repair options and the expected cost of parts or additional labour.
4. Repair and testing
Where suitable parts are available, we will aim to complete the repair during the visit. The boiler will be tested before the appointment is completed.
SAFETY, RELIABILITY & PERFORMANCE
Transparent Boiler Repair Prices
Boiler repair appointments cost £99 for the first hour of attendance, fault-finding and labour. Additional labour is charged at £70 per hour.
Replacement components and specialist parts are charged separately. Where further work is required, we will explain the expected cost and obtain approval before proceeding.
Out-of-hours appointments start from £149 and are subject to engineer availability.
This attendance charge does not include replacement parts or unlimited repair labour.
SAFETY, RELIABILITY & PERFORMANCE
Should You Repair or Replace Your Boiler?
Many boiler faults can be repaired economically. However, replacement may be worth considering when the boiler is approaching the end of its expected life, parts are becoming difficult to obtain or the repair cost is disproportionately high.
Enerus will explain the available options without pressuring you into replacing a boiler that can still be repaired safely and economically.
Check out our blog post on this “Should I Repair or Replace My Boiler?” for in depth take on weighing up the options.
Frequently Asked Questions
How much does a boiler repair cost?
Our standard boiler repair appointment costs £99 and includes attendance, fault-finding and the first hour of labour. Additional labour is charged at £70 per hour. Replacement parts are charged separately.
Is the first hour included in the £99 price?
Yes. The £99 repair charge includes engineer attendance, fault-finding and up to the first hour of labour. It does not include replacement parts or additional labour beyond the first hour.
Are replacement parts included?
No. Any replacement parts required will be charged separately. Your engineer will explain the fault and confirm the expected cost before fitting chargeable components.
Can you repair my boiler during the first visit?
We aim to complete repairs during the first visit whenever possible. However, a return visit may be required if the boiler needs a specialist component that is not available on the engineer’s van or further investigation is necessary.
Which boiler manufacturers do you repair?
We repair most makes and models of domestic gas boilers. Please provide the manufacturer, model and displayed fault code when booking so we can confirm that we can assist.
Do you provide out-of-hours boiler repairs?
Limited out-of-hours appointments are available, subject to engineer availability. Out-of-hours attendance starts from £149, with replacement parts and additional labour charged separately.
What information should I provide when booking?
Please provide your boiler’s make and model, any displayed error code, a description of the problem and whether you still have heating or hot water. Photographs of the boiler, controls or error display may help us prepare for the appointment.
Should I repair or replace an older boiler?
This depends on the boiler’s age, condition, repair history, availability of replacement parts and the likely repair cost. We will explain the fault and provide honest guidance if replacement appears more economical than another repair.
Link “repair or replace” to your existing Should I Repair or Replace My Boiler? article.
Can I join the service plan after my boiler is repaired?
Yes, provided the boiler is operating correctly and meets the plan’s eligibility requirements. The service plan covers planned annual maintenance and member benefits; it is not breakdown insurance and does not cover existing faults, repairs or replacement parts.
